Can I add additional members for my company?

Not at this time, this feature will be added in the future.

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Can I login to the App if I’m already logged on from my computer?

A member can login to the Rock & Trade app via mobile and web platform simultaneously .

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Can I use Rock & Trade on my mobile?

Rock & Trade members can use the Rock & Trade app on both Android and iOS.

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I am not a Rock & Trade member, can I download the Rock & Trade App?

Anyone can download the app but in order to login and start searching for diamonds you are required to register.

Registration is available on the Rock & Trade website or directly in the app.

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How do I upload my stock?

Rock & Trade members can upload their stock using our easy-to-use diamond management system, simply choose an Excel/csv file with a list of your diamonds, select the their corresponding images/certificates and press upload.

For more info please visit:

Upload-Guide

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Can several users use the same account?

No, only one user can access the account either on the web platform or on the mobile app.

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What documents are required for registration?

In order to register for a Rock & Trade account you need to provide the following documents:

  1. Business License or Certificate of Incorporation proving that you are a jeweler / supplier.
  2. Photo ID (Identification Card / Passport / Driver’s License).
  3. A copy of two invoices from diamond or jewelry business transactions / Two references from other diamond / jewelry companies.
  4. Business card.

 

 

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Can anyone sign up for a Rock & Trade membership?

Rock & Trade is a B2B diamond platform for suppliers and jewelers in the diamond trade only. Anyone not dealing with diamonds is not authorized to use the platform.

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